Our response to COVID-19

See how we protect out employees, support our customers and help society during the COVID-19 pandemic

At Volvo Financial Services we hope that you and your loved ones are keeping safe and healthy. We are here to help you during these challenging times. If you have questions regarding the impact of COVID-19 on your business and your agreements with us, see options below to contact your local VFS office.

Though we find ourselves in tough times, by looking out for each other, we are sure we will come out of this stronger together.

Protecting our employees

  • Health, safety and wellbeing of our employees is crucial in all that we do.
  • The majority of our employees are working from home in an effort to reduce the spread of the virus.
  • We have expanded cleaning and sanitization throughout our facilities.
  • We are fully available to support our customers.

Supporting our customers

If your business is impacted by COVID-19, we are here to help. Please select your market below to get in touch with us. We are making every effort to get back to you as soon as possible.

Helping our society

In the midst of this pandemic, there are also many examples of compassion and kindness. We may be standing six feet or two meters apart, but helping others during uncertain times is in our nature. Here are just a few examples of how we are helping communities around the world:

  • VFS China supplied N95 masks, surgical face masks, and disposable gloves to healthcare workers in Greensboro, North Carolina, USA.
  • VFS and Volvo do Brasil are supporting the production of 35,000 liters of hand sanitizer, as well as masks, protective eyewear and vests for emergency rooms in Curitiba and Parana State in Brazil.
  • VFS and Volvo Trucks in Poland delivered lunches and safety kits, and provided coffee, tea, water and energy bars to Volvo Truck drivers visiting workshops.
  • VFS employees in Belgium and USA are sewing and knitting face masks to give to health care workers.
  • VFS supplied laptops to Peck Elementary School in Greensboro, NC in the United States, to enable kids without a home computer to learn online while the virus keeps our schools closed.
  • VFS and Volvo Trucks in Poland are donating laptops to schools and orphanages to help close the gap with online learning.
  • In the greater Greensboro community, where we are headquartered, VFS and Volvo Trucks supported the Out of the Garden Project, with funds for food for needy children and their families.
  • To learn more about year round charitable activities at Volvo Financial Services, visit our Hearts to Work page

You can also read more about the initiatives the Volvo Group is participating in to make a positive difference and limit the impact of the COVID-19 crisis on society.