Connected Insurance

Connected Insurance

Volvo Financial Services is working with Volvo Trucks and insurance companies in Brazil to build an intelligent insurance offer – Connected Insurance – so our customers can proactively manage their vehicle fleet risk.

Connected Insurance provides insurers with customer telematics data that is critical to better managing risks – such as speed, hard braking, time and duration of operation. This personalized data can result in reduced customer insurance premiums, real-time insurance pricing, faster claims handling, and accident assistance.

In the future, Connected Insurance could be associated with other services already offered such as driver training and fleet management, focused even more on the safety of drivers and their vehicles.

WeChat mobile account

WeChat mobile account

Volvo Financial Services is beginning to offer customers in China, access to their accounts through WeChat, which means faster service and account management.

WeChat is the most popular multi-purpose messaging, social media and mobile payment app in China. With Volvo Financial Services  on WeChat, customers have the convenience of accessing their accounts any time and from any place. It is a one-stop customer service platform that makes it easy and fast for customers to make online inquiries, verify contract balances and status, and make instant payments. Customers can also check insurance information and request new financing through the WeChat account.