This Policy applies to all personal information received by Volvo Financial Services from the European Economic Area (EEA), in any format including electronic, paper or verbal.
"Personal information" means any information or set of information received by Volvo Financial Services from the EEA that identifies or could be used to identify an individual covered by the Safe Harbor Framework.
"Sensitive personal information" means personal information that reveals race, ethnic origin, political opinions religious or philosophical beliefs, or trade union membership, or that concerns the health or sex life of an individual.
When personal information is collected from individuals in the EEA, they will be informed of the purpose for which the information is collected and how the information will be used. Any non-agent third parties to whom any information will be disclosed, will be disclosed to the individual. Notice will be provided in clear language when individuals are first asked to provide personal information, or as soon as practicable thereafter, and in any event before Volvo Financial Services uses the information for a purpose other than that for which it was originally collected. Volvo Financial Services may disclose personal information if required to do so by law or to protect and defend the rights and property of Volvo Financial Services.
Volvo Finacial Services will offer individuals the opportunity to choose (opt out) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Affirmative or explicit (opt in) choice will be given if sensitive personal information is to be disclosed to a non-agent third party or used for a purpose other than its original purpose or the purpose authorized subsequently by the individual.
Volvo Financial Services will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Volvo Financial Services will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current.
Transfer to Agents
Volvo Finanical Services may share an individual's information with agents, contractors or partners of Volvo Financial Services in connection with services that these entities perform for, or with, Volvo Financial Services. Volvo Financial Services may, for example, provide an individual's personal information to contractors or business partners for performing customer surveys, hosting our databases, for data processing or to send that individual the information that he or she requested. Where Volvo Financial Services has knowledge that an agent is using or disclosing personal information in a manner contrary to this policy, Volvo Financial Services will take reasonable steps to prevent or stop the use or disclosure.